Terms & Condition

TERMS AND CONDITIONS

Last updated: March 30, 2026

Please read these Terms and Conditions carefully before using trueskinbalance.com or purchasing any products or programs from True Skin Balance. By accessing our website or making a purchase, you agree to be bound by these terms.

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1. ABOUT US

True Skin Balance ("we," "our," or "us") is an e-commerce business based in the United States operating at trueskinbalance.com. We sell digital coaching programs and physical supplement products related to skin health and wellness.

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2. ACCEPTANCE OF TERMS

By visiting our website, creating an account, or making a purchase, you confirm that you are at least 18 years of age and agree to these Terms and Conditions in full. If you do not agree, please do not use our website or purchase our products.

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3. PRODUCTS AND PROGRAMS

Digital Programs

Our coaching programs are digital products delivered via email after purchase. Once delivered, all sales are final. We do not offer refunds on digital products as they are immediately accessible upon purchase.

Supplements and Physical Products

Our physical supplement products are subject to our Return and Refund Policy. Please review it before purchasing.

Product Descriptions

We make every effort to accurately describe our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, or error-free.

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4. NOT MEDICAL ADVICE

The information provided on our website and within our programs is for educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on our website or within our programs.

True Skin Balance is not a medical practice and Jonathan is not a licensed medical professional. Results described on our website are individual experiences and results may vary.

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5. SUPPLEMENT DISCLAIMER

Our supplement products are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration.

Always consult with a qualified healthcare professional before starting any new supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

Keep all supplements out of reach of children. Do not exceed the recommended dosage.

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6. PRICING AND PAYMENT

All prices are displayed in US dollars. We reserve the right to change prices at any time without notice.

Payment is processed securely through Shopify's payment infrastructure. We accept Visa, Mastercard, American Express, Apple Pay, Discover, and PayPal.

By completing a purchase, you authorize us to charge the payment method provided for the full amount of your order including any applicable taxes and shipping fees.

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7. DIGITAL PROGRAM DELIVERY

After purchasing a digital program, you will receive an email with access to your program content. Please check your spam folder if you do not receive it within 24 hours of purchase.

If you experience any issues accessing your program, contact us at trueskinbalance@gmail.com and we will resolve it promptly.

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8. INTELLECTUAL PROPERTY

All content on our website and within our programs — including text, images, videos, graphics, program materials, and branding — is the intellectual property of True Skin Balance and is protected by copyright law.

You may not reproduce, distribute, modify, or resell any of our content without prior written permission. Our programs are licensed for personal use only and may not be shared, resold, or redistributed in any form.

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9. USER CONDUCT

By using our website you agree not to:

- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to any part of our website
- Submit false, misleading, or fraudulent information
- Infringe on our intellectual property rights
- Use our content for commercial purposes without permission
- Post or transmit harmful, offensive, or spam content

We reserve the right to terminate access to our website for any user who violates these terms.

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10. TESTIMONIALS AND RESULTS

Testimonials and results shared on our website reflect the individual experiences of real customers. Individual results will vary and are not guaranteed. The results shared are not typical and should not be interpreted as a promise or guarantee of results.

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11. THIRD PARTY LINKS

Our website may contain links to third party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

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12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, True Skin Balance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or programs.

Our total liability to you for any claim arising from your use of our products or website shall not exceed the amount you paid for the product or program in question.

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13. INDEMNIFICATION

You agree to indemnify and hold harmless True Skin Balance, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of our website or products, your violation of these terms, or your violation of any rights of a third party.

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14. GOVERNING LAW

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms shall be resolved in the courts of the United States.

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15. CHANGES TO THESE TERMS

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new terms.

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16. CONTACT US

If you have any questions about these Terms and Conditions, please contact us:

True Skin Balance
Email: trueskinbalance@gmail.com
Website: trueskinbalance.com
United States